Rentals

• You request a piece for your dates online. Your dates are held only once we confirm the booking, usually within one working day.
• Pieces are picked up from and returned to our shop at 170/A, Thewatte, Gamagoda Rd, Kalutara 12016, Sri Lanka. We do not courier rental pieces.
• You pay the rental (the daily rate times the number of days) and a refundable deposit in store when you pick the piece up.
• The deposit comes back to you when the piece is returned on time and in the condition it left.

Choose your pickup and return dates on the piece's page. The earliest pickup is tomorrow. Each piece has its own minimum and maximum number of days, shown next to the price.

A request does not hold the dates. If someone else's booking is confirmed for the same days first, we will let you know and suggest other dates or pieces. You can follow every booking in My rentals.

We leave a day after each rental for cleaning and checks, so a piece may show as unavailable the day after someone else returns it.

• Bring your booking reference (it looks like IRO-R-…) and your ID: an NIC, passport or driving licence.
• A piece leaves the shop only against an ID. We keep its number and a photo of the front and back — added by you when you book, or taken by us at the counter — and delete the photos about 30 days after the rental ends.
• Pay the rental and the deposit in store before the piece leaves.
• Try the piece on if you like. If it does not fit, you can cancel there and then and pay nothing.

Bring the piece back to the shop by closing time on your return date. Please do not wash, iron or alter it; cleaning is included.

A late return is charged at Rs 1,000.00 for each extra day, taken from the deposit. If you know you will be late, call us on 071 628 5427. A piece booked by someone else straight after yours may make an extension impossible.

Normal wear from an evening out is expected and costs nothing. Stains that need specialist cleaning, tears, missing parts or alterations are charged at the cost of the repair, taken from the deposit. We will show you the damage and the cost before we deduct anything.

If a piece is lost or cannot be repaired, the deposit is kept and we may ask for the remaining replacement cost.

You can cancel a request or a confirmed booking yourself in My rentals any time before pickup. Because you pay nothing until pickup, cancelling costs nothing. We ask that you cancel at least 2 days ahead where you can, so someone else can wear the piece.

We may decline or cancel a booking if the piece is damaged by a previous rental. If that happens after we confirmed, we will tell you straight away and offer an alternative.

Email support@irofashion.com or call 071 628 5427 with your booking reference.